Improve your Customer Service in 5 Easy Steps
The ‘people’ aspect of business is really what it is all about. Rule #1: Think of customers as individuals; as your family and friends. Treat them with the care and respect that you would want to...
View ArticleThe Purpose of Website Reviews
Do you have an online business up and running? If you already have your website set up, that is great! However, you want to be sure that your website is user-friendly and that it is doing what it needs...
View ArticleHow to Win in the Business Game with Customer Ratings and Reviews
The author of the book How to Win Customers and Keep them for Life Michael LeBouf said that, “Every company’s greatest assets are its customers, because without customers there is no company.” Your...
View ArticleProductive Rating and Review Software
There are only a few ways to determine which rating and review software program is most productive. This software provides customers with a way to communicate with business owners as to their...
View ArticleMoving Shoppers from Browsers to Buyers
There are three phases that online consumers go through on the path to becoming customers. The key for e-commerce business owners is to know what these stages are – and how to move consumers from one...
View ArticleWhat is Social Proof & How Do You Get It?
According to Wikipedia, “Social proof, also known as informational social influence, is a psychological phenomenon where people assume the actions of others reflect correct behavior for a given...
View ArticleShopper Testimonials Increase Sales
Online business owners do lots of things that help them make more sales. They create a viable product or service, ensure that the design of the website is aesthetically pleasing and user friendly, and...
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Five Star Ratings with Shopper Approved
Shopper Approved offers online business owners the opportunity to receive five star ratings from their customers once their product or service has been delivered. Several third-party tests have proven...
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The Law of Entropy and Social Proof
You might be wondering what the second law of thermodynamics has to do with Shopper Approved’s rating and review software and social proof in general. True, the two concepts are rarely brought up in...
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Three Shopper Approved Ways to Make More Sales
Well, I just ordered some HP toner online for my deskjet printer. There were, of course, hundreds of places I could have gone to buy it, but I chose one that had over 3,000 real shoppers who had...
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